[40] Tall-man lettering has been reported to reduce medication na

[40] Tall-man lettering has been reported to reduce medication name confusion Metformin in a number of different groups of people, of different ages and professions, in laboratory-based tasks.[45] However, an evaluation

conducted for the UK National Health Service cautions a pragmatic approach to the widespread implementation of tall-man lettering and suggests that the prevalence of other more likely errors indicate the need for broad research rather than just this limited potential solution to one aspect of the problem.[47] Some suggested solutions focus on the characteristics of the locations where people obtain and take medicines. Strategies for use at the health centre level include: adding

special warning labels to identify medications with the potential to be confused; adding a verification step (by a second staff member) to the process of medication selection; publishing information bulletins warning of potential look-alike, sound-alike drug names; and proactively identifying potential look-alike products through the involvement of inventory control technicians.[31] No evaluation to determine whether this intensive programme reduces errors was reported. Another strategy for managing look-alike, sound-alike drugs suggests using the JCAHO STAT inhibitor list of problematic drug names to: identify drugs that are used by a home-care or hospice organisation; review patient medication profiles; and conduct home

medication management reviews.[35] Other suggested risk reduction strategies have included: healthcare workers being kept aware of medications that look or sound alike; the installation of pop-up alerts and bar coding on computer systems; putting distinctive labels and warning stickers on storage bins; and storing confusable medications in non-adjacent locations.[18] Bar coding of medicines is sometimes considered Olopatadine a promising approach to reducing the level of dispensing errors.[22] However, this is dependent on the correct medicine being ordered and so does not eliminate problems of confusion in actual prescription. It also relies on pharmaceutical companies following a consistent bar-coding convention. Educating patients on the risks of look-alike, sound-alike medications has also been suggested as an important line of defence against this type of medication error.[17,35] A systems approach to risk reduction suggests that solutions should be implemented at all levels; medication production, dispensing, preparation and administration stages. This includes manufacturers and regulatory authorities being vigilant when new medications are named.[7] Such an approach must be complemented with a consumer focus, including consumer education, access to pharmacist counselling, and ensuring that consumers know and feel empowered to ask questions.

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